I am very please with this glass top. Put it on my glass slide in stove and works as expected. I am thrilled, after looking for something like it for months Ureka ! Not only protects my stove but also save me a lot of work of hard cleaning !Thank you Burner Buddy.
These fot my stove and Burn Buddy perfectly. They look much better then the ones that come with it.
The corners fit perfectly, adhere well, and keep the burner buddy securely in place.
After having the burn buddy for one week, I have used five different products to try to clean the surface and I cannot get it cleaned. I tried emailing the company and reaching out by phone and I cannot get a hold of anyone for any help on this matter.
Good Morning Shelley,
Sorry to hear this has been your experince. Unfortunately we do not have any emails from you in our inbox or spam folder, nor do we have any missed calls/voicemails from you. If you could email us at info@burnerbuddy.com we would be glad to help out. Based on the image this looks like some food burned to the cooktop. We do have a video on our 'video guide' section that shows how we recommend the Burner Buddy be cleaned. The most useful tool in these situations is a flat razorblade scraper. Just get the glass wet with soapy water and scrape and it should come right off. If you send us an email we would be glad to assist further. We would not have ignored your email had we received on but unfortunately we have nothing even after searching our inbox and spam.
Thank you,