I (husband) love the protection for our new electric range. My wife has been gracious enough to indulge me on this item. She is still getting used to turning burners in high to see where to place the pot/pan. Burner buddy is easy to wipe off. I am having trouble cleaning a boil over stain even though I used a glass/polish cleaner. Other than that it's perfect.
Very excited for this to arrive so we could protect our glass cooktop but it is very very difficult to see the burners and makes using the stove worse. So far really disappointed in how negatively this has impacted the use of the stove.
Hello Rae,
We are sorry to hear that you have not been happy with your Burner Buddy! You are well within the 45 Day Satisfaction Gaurantee so you can send it back for a full refund if you would like. Our goal is not to negatively impact the use of your stove for any reason and we don't want anyone to feel stuck with their purchase. We don't hear this feedback a lot but in some instances it can be more difficult for some customers to see the glow. In the event you want to keep it we recommend starting the burner on high just for a moment to help see the glow show through for pan placement before turning it down to the desired temperature. Pretty soon youll find you just know where to put the pan. If you have more questions or feedback please email us at info@burnerbuddy.com and we will help out the best we can.
Recently purchased the Burner Buddy Kris Design for our new Frigidaire glasstop range. Used during the Thanksgiving Holidays and works exactly as advertised. This should provide long lasting protection for our range top. Burners function and cook as if nothing is between the glasstop and the pans. Highly recommended. Excellent communications with seller throughout the purchase process.
Fit was fantastic Looks amazing. Some light stains from burners have occurred. Must be maintained
I like the protection it offers for my stovetop but I didn't realize the glass was so dark. It's difficult to see when a burner is on, which can be dangerous.
Hello Melissa,
We are sorry to hear that you have not been happy with your Burner Buddy! You are within the 45 Day Satisfaction Gaurantee so you can send it back for a full refund if you would like. We don't want anyone to feel stuck with their purchase if they are not happy. We don't hear this feedback a lot but in some instances it can be more difficult for some customers to see the glow. In the event you want to keep it we recommend starting the burner on high just for a moment to help see the glow show through for pan placement before turning it down to the desired temperature. Pretty soon youll find you just know where to put the pan. If you have more questions or feedback please email us at info@burnerbuddy.com and we will help out the best we can.
