I am so excited about the potential of the Burner Buddy! I didn’t realize that I ordered the wrong one….my cooktop is knobless, so I need one that doesn’t cover my control sensor area.
Customer Service have responded quickly, and are working with me to switch the product. Also, I forgot to use the discount code for 10% off, and they refunded the difference, immediately.
I am soooo excited about this protector, so that I can use cast iron pans on my new cooktop without less worry.
I am not usually home but my mother has spent so much time cleaning the stove over and over again. I bought this to help. I would say "cosmetically imperfect" was a lie. Nothing was wrong with out product, it works so well, easy to clean and remove. It conducts the heat like normal, looks sleek and has a great shine. My mom has had nothing to complain about. It has only been about two weeks so hopefully it continues to surpass me and my moms expectations.
Originally viewed their product on Amazon but with limited sizes. Contacted BB directly and customer customer service responded back immediately, as they did with each email. They were able to accommodate a custom size and at a price lower than Amazon‘s. Arrived at our home three days after ordering, size perfectly for our LG range. Performing as expected, and will protect our range top from the cosmetic wear and tear as most ceramic tops do with time.
Thank you Burner Buddy
I have only had the burner buddy for just under three weeks, but so far it holds up well. It cleans easy. No problem with heat distribution. And it looks beautiful ❤️